Career Opportunities with SERVKORE

HVAC Technicians, Electricians, Plumbers | Mechanicsburg & Carlisle, PA
heating

HVAC Service & Maintenance Technician

Location: Mechanicsburg, PA

Job Description: We are seeking a skilled and dedicated HVAC Service and Maintenance Technician to join our team. The ideal candidate will have experience in installing, maintaining, and repairing heating, ventilation, and air conditioning systems for residential and light commercial clients. A strong commitment to customer satisfaction and attention to detail is essential.

Responsibilities:

  • Perform routine maintenance on HVAC systems to ensure optimal performance.
  • Diagnose and repair HVAC system issues promptly and efficiently.
  • Install new HVAC systems and components according to company standards and local codes.
  • Provide excellent customer service by addressing client concerns and answering questions.
  • Maintain accurate records of services performed and parts used.
  • Stay updated on the latest industry trends, technologies, and best practices.
  • Adhere to all safety protocols and procedures.

Qualifications:

  • High school diploma or equivalent; technical school training is a plus.
  • Minimum of 2 years of experience as an HVAC technician.
  • EPA Universal certification preferred; additional certifications are a plus.
  • Proficient in reading and interpreting schematics, and technical manuals.
  • Strong problem-solving skills and attention to detail.
  • Highly motivated with proven excellent customer service
  • Excellent communication and interpersonal skills.
  • Valid driver’s license with a clean driving record.
  • Ability to work independently and as part of a team.

Benefits:

  • Competitive salary based on experience.
  • Paid time off and holidays.
  • Ongoing training and professional development opportunities.
  • Company-provided vehicle and tools.
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Drain Service & Maintenance Technician

Location: Mechanicsburg, PA

Job Description: We are seeking a skilled and motivated Drain Service and Maintenance Technician to join our team. The ideal candidate will have experience in diagnosing, repairing, and maintaining residential and light commercial drain systems. This role requires a proactive individual with strong problem-solving skills and a commitment to customer satisfaction.

Responsibilities:

  • Drain Cleaning and Maintenance: Utilize company-provided equipment, such as rotary cable machines, high-pressure water jetters, and inspection cameras, to inspect, clean, and clear blockages in various plumbing fixtures, including toilets, sinks, tubs, showers, floor drains, and cleanouts.
  • Plumbing Repairs: Perform maintenance and repairs on plumbing systems, including water heaters, sump pumps, circulating pumps, garbage disposals, and various piping systems (plastic, copper, cast iron).
  • Equipment and Vehicle Management: Maintain, fuel, and stock the service vehicle with necessary parts and supplies. Ensure all tools and equipment are cleaned, maintained, and transported appropriately.
  • Customer Interaction: Provide exceptional customer service by clearly communicating issues, solutions, and preventive measures. Maintain a professional appearance and demeanor during all customer interactions.
  • Documentation: Accurately complete all required paperwork, including service documentation, billing, and customer-related reports, using company-provided methods.
  • Safety Compliance: Adhere to all established safety protocols and procedures, including the use of personal protective equipment and safe handling of tools and materials.

Qualifications:

  • Experience: Minimum of 2 years of experience as a Plumber or Drain Technician preferred.
  • Technical Knowledge: Understanding of plumbing systems and applicable codes, rules, and regulations.
  • Certifications: State licensure or backflow certification is a plus.
  • Skills: Proficiency in using plumbing tools (wrenches, pipe cutters, nut drivers) and operating drain cleaning equipment.
  • Physical Requirements: Ability to perform physical activities, including lifting items up to 50 lbs, working on ladders, and operating in various environmental conditions.
  • Driver’s License: Valid driver’s license with a clean driving record.
  • Background Check: Ability to pass a pre-employment drug screen and background check.

Benefits:

  • Competitive Compensation: Hourly wage commensurate with experience, plus opportunities for bonuses and incentives.
  • Paid Time Off: Accrued paid time off, increasing with tenure, plus six paid holidays annually.
  • Professional Development: Opportunities for paid training, continuing education, and professional development.
  • Additional Perks: Company-provided apparel, tool allowance, and participation in employee appreciation events.
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Outside Sales Representative

Location: Mechanicsburg, PA

Job Description: We are seeking a motivated and experienced Outside Sales Representative to join our team. The ideal candidate will have a strong background in sales within the HVAC, electrical, plumbing, or related industries. This role involves generating new business, maintaining client relationships, and providing tailored solutions to meet our customers’ needs.

Key Responsibilities:

  • Identify and pursue new sales opportunities in the residential and commercial sectors.
  • Develop and maintain strong relationships with existing clients to ensure repeat business and referrals.
  • Conduct site visits to assess client needs and provide accurate service estimates.
  • Collaborate with the technical team to ensure proposed solutions are feasible and align with company capabilities.
  • Achieve and exceed sales targets and performance metrics.
  • Stay informed about industry trends, competitor activities, and market conditions.
  • Prepare and deliver compelling sales presentations to potential clients.
  • Maintain accurate records of sales activities and client interactions in the CRM system.

Qualifications:

  • Proven experience in outside sales, preferably in HVAC, electrical, plumbing, or related fields.
  • Strong understanding of the services offered by SERVKORE.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work independently and manage time effectively.
  • Proficiency in using CRM software and other sales tools.
  • Valid driver’s license and reliable transportation.
  • High school diploma or equivalent; a bachelor’s degree in business or a related field is a plus.

Benefits:

  • Competitive pay
  • Paid time off and holidays
  • Opportunities for professional development and career advancement
Commercial building maintenance harrisburg pa

Customer Service & Dispatch Representative

Location: Mechanicsburg, PA

Job Description: We are seeking a motivated and detail-oriented Customer Service and Dispatch Representative to join our team. This role serves as the first point of contact for our customers, managing service inquiries, scheduling appointments, and coordinating dispatch operations to ensure timely and efficient service delivery.

Key Responsibilities:

  • Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, or online chat.
  • Service Scheduling: Coordinate and schedule service appointments, ensuring optimal allocation of technicians based on skill set and availability.
  • Dispatch Coordination: Utilize dispatch software to monitor field technicians’ statuses and adjust schedules as necessary to meet customer needs.
  • Record Maintenance: Accurately enter and update customer information and service records in the company database.
  • Communication: Relay detailed job information and instructions to technicians, ensuring they are well-prepared for service calls.
  • Issue Resolution: Address and resolve customer concerns or escalate them to the appropriate department as needed.
  • Follow-Up: Conduct post-service follow-ups to ensure customer satisfaction and gather feedback.

Qualifications:

  • Experience: Previous experience in customer service and dispatching, preferably within the HVAC, plumbing, or electrical service industries.
  • Communication Skills: Excellent verbal and written communication skills with a professional and courteous telephone manner.
  • Organizational Skills: Strong ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Technical Proficiency: Familiarity with dispatching software and GPS tracking systems; proficient in Microsoft Office Suite.
  • Problem-Solving: Ability to assess situations and provide appropriate solutions promptly.
  • Team Player: Ability to work collaboratively with technicians, management, and other team members.
  • Availability: Willingness to work flexible hours, including evenings and weekends, as needed.

Benefits:

  • Competitive pay
  • Paid time off and holidays
  • Opportunities for professional development and career advancement

Electrical

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